The SIM information campaign is in full swing. This comes after a long period of regulation changes, negotiations with mobile companies, process definitions and information system planning. PTA Chairman recently visited the customer service centers and talked with the consumers and the mobile company teams

Since the launch of “SIM Information System – 668”, more than 1.8 million (18 lacs) mobile subscribers have sought their SIM(s) data while 10% of them have visited Customer Services Centers (CSC) of mobile operators for the correction of their data. For the convenience of mobile phone subscribers of smaller cities and far-flung areas, PTA has also allowed the selected Franchises to only receive the complaints regarding SIM data and they will handover copy of undertaking to the subscriber. They shall not be allowed to correct/amend the data. This shall only be done by mobile company.

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PTA Chair Visits Customer Service Centers To Check On SIM Info System